FAQ

Please browse the FAQ and if you can’t find the answer to your question, contact us.

The delivery charges will be shown after a product is added to your cart.


We accept most major credit cards, Paypal, bank transfer and cash on delivery.


This depends on the policy of the vendor.


We make the security of your data our top priority. We have SSL encryption and work with major payment processing firms to ensure we meet compliance and safety standards.


All prices listed in Weddingbuzz.com.au are in AUD.


If a supplier hasn't uploaded their payment information, the payment gateway will be unavailable. Please contact the supplier to encourage them to complete their payment information.

FAQ for business accounts.

It is free to register a vendor account with Weddingbuzz.com.au. There is a 10% service fee charged to each successful booking made through the site.


If you decide to offer Paypal or credit card payment methods for your products, there will be a transaction fee that is charged by the processing company. This is not a Weddingbuzz.com.au fee. Credit card processing fees are 2.6%. Please check with Paypal about which fees are relevant for your account.


Payment gateways require you to upload details of your account, e.g. to accept Paypal you will need to save your Paypal email address in your account. You can update your payment details by visiting 'Payment information' from your 'My account' page.


Weddingbuzz.com.au is the trading name for Escher Australia PTY LTD. You might see this full legal name on invoices, credit card statements or in your Paypal account.